Help Centre

Guidelines & Policies

Papersea is a community marketplace where people around the world connect to buy and sell unique goods.  

Papersea Shops are Independent Businesses

Anyone over the age of 18 can open a shop on Papersea. Younger shop owners may be allowed in certain circumstances.

Papersea shops have their own policies, payment methods, and shipping and fulfillment methods. Shops on Papersea must meet Papersea's standards of customer service and honor their shop's policies. In the unlikely event that a transaction does not go as planned, the buyer and seller should work together to reach a resolution. If they can't reach a resolution, they can use Papersea's case system (coming soon) or contact support directly. 

Honesty is important to Papersea and our community. We ask that shop owners represent themselves, their business, and their items accurately.  

Papersea's Trust and Safety team may reach out to shops in violation of these guidelines. While we prefer to help you bring your shop into compliance with our rules, Papersea may close shops that do not comply. 

We reserve the right to remove listings that aren't in the letter or spirit of Papersea's guidelines. Learn more about Papersea's mission and values.